Would you like to cancel your auto-renewal for Sugar Calendar? Whether you no longer want to use our plugin or wish to renew your license manually, you can easily manage your subscription from your account.
This tutorial will show you how to turn off auto-renewal for your Sugar Calendar subscription to cancel your account.
In This Article
Canceling Your Sugar Calendar Subscription
Sugar Calendar is a subscription-based plugin with a yearly license. By default, your subscription will be set to auto-renew each year.
When you cancel your subscription, you’ll be able to finish out your paid term until the renewal date listed in your account. At the end of that period, you can choose to manually renew your license or just let it expire if you no longer need Sugar Calendar.
In order to cancel your subscription, you’ll first need to log in to your Sugar Calendar account.
Once logged in, navigate to the Subscriptions tab.
Here, you’ll see a table listing your subscriptions, their status, renewal dates, initial amounts, and actions.
To cancel auto-renewal for any subscription, locate the subscription you want to cancel, then click on the Cancel link in the Actions column.
Frequently Asked Questions
These are some of the top questions we see about canceling Sugar Calendar licenses.
Can I get a refund?
Customers who are within our 14-day No-Risk Double-Guarantee window may ask for a refund for Sugar Calendar. See our guide on how to submit your refund request for more details.
Can I downgrade my license instead of canceling?
Yes, you can absolutely downgrade your license instead of canceling it. This can be a good alternative if you want to continue using Sugar Calendar but no longer need some of the features from our higher license levels.
You can downgrade to a license level you’ve previously purchased within 14 days of upgrading. If you would like to do so, follow the steps for requesting a refund but let us know that you want to downgrade instead.
If you want to downgrade to a license level you haven’t purchased before, you’ll need to follow the steps above for canceling your license. Then you can purchase your new, lower license level.
Can I continue using Sugar Calendar if I cancel my license?
If you cancel your Sugar Calendar license, you’ll still have access to your existing forms and entries. However, you will no longer receive plugin updates.
This prevents you from accessing new features and can lead to potential security risks. Please see our article on why you should update Sugar Calendar for more details.
That’s it! Now you know everything you need to cancel your Sugar Calendar license.
If you have any other questions about your subscription, please get in touch with our support team and we’ll be happy to help!
