Creating and Managing Employees

Would you like to add team members who will provide services to customers on your site? Sugar Calendar Bookings allows you to create and manage employees who can be assigned to specific services and appointment times.

In this guide, we’ll show you how to create and manage employees in Sugar Calendar Bookings.


Before getting started, make sure Sugar Calendar Bookings is installed and activated on your WordPress site. You’ll also want to create at least one service to assign to your employees.

Accessing the Employees Page

To get started, navigate to Bookings » Employees from the WordPress admin sidebar menu.

Navigate to Bookings Employees page

This will take you to the Employees management page where you can view all existing employees, add new ones, and manage employee details.

Adding a New Employee

To add a new employee, click the Add New button at the top of the Employees page.

Click Add New button

This will open the Add New Employee modal where you can configure employee information and settings.

Configuring General Settings

The General tab contains all the basic information about your employee.

Employee Name

Start by entering the employee’s name in the Employee Name field. This is a required field and will be displayed to customers when they book appointments.

Enter employee name

Email

Next, enter the employee’s email address in the Email field. This is a required field and will be used to send appointment notification emails to the employee.

Enter employee email address

Optionally, you can add the employee’s phone number in the Phone field.

Services Offered

The Services Offered dropdown lets you select which services this employee can provide. You can assign multiple services to a single employee.

Select services for employee

To assign a service to the employee, click the dropdown to view all available services. Then, select each service the employee will offer.

Choose from available services

You can also click Select All to assign all services quickly.

Note: If you don’t see any services in the dropdown, you’ll need to create services first before assigning them to employees.

Tags

The Tags field allows you to organize employees by adding custom tags. Tags can be useful for filtering and categorizing employees by department, specialty, or location.

Notes (Internal)

You can use the Notes field to add any private notes about the employee. These notes are visible only to administrators and will not be displayed to customers.

Add internal notes about employee

Feature Image

You can optionally upload a profile photo or image for the employee by clicking the Upload button in the Feature Image section.

Upload employee profile image

Setting Employee Availability

After configuring the general settings, click the Availability tab to set when this employee is available for appointments.

Click Availability tab

By default, the Use Default Availability toggle is set to the ON position. When enabled, the employee will use the default availability schedule configured in your global Bookings settings.

Custom Availability Schedule

To create a custom availability schedule for this employee, toggle the Use Default Availability option to the OFF position.

Disable default availability to create custom schedule

Once disabled, you can customize the employee’s availability for each day of the week. For each day, you can:

  • Set start and end times using the time dropdowns
  • Add multiple time slots for a single day using the + button
  • Remove time slots using the × button
  • Click the + button next to days marked as Unavailable to add availability

Once you’ve configured all the employee settings, click the Add New button at the bottom of the modal to save the employee.

Click Add New to save employee

Editing an Existing Employee

To edit an existing employee, locate the employee in the list and click the Edit link that appears below their name.

Click Edit to modify employee details

This will open the Edit Employee modal with all the same fields available when adding a new employee. Make your desired changes to any of the employee information or settings.

Edit Employee modal

After making your changes, click the Save Edits button at the bottom of the modal to update the employee information.

Searching and Filtering Employees

As your team grows, you may need to quickly find specific employees. Sugar Calendar Bookings provides several options for searching and filtering your employee list.

Search by Name

Use the search box in the top-right corner of the Employees page to search for employees by name. Enter the employee’s name and click the Search button.

Search for employees by name

Filter by Tags or Services

Use the All Tags and All Services dropdown filters to narrow down your employee list. Select a specific tag or service from the dropdown, then click the Filter button to apply your selection.

Filter employees

Deleting an Employee

If you need to remove an employee from your system, you can move them to the trash. This doesn’t permanently delete the employee immediately, allowing you to restore them if needed.

To delete an employee, locate them in the employee list and click the Trash link below their name.

Click Trash to delete employee

A confirmation dialog will appear asking you to confirm the deletion. Click Yes to move the employee to the trash, or No to cancel.

Confirm employee deletion

Restoring or Permanently Deleting Employees

Trashed employees can be restored or permanently deleted. To view trashed employees, click the Trash link at the top of the employee list.

View trashed employees

For each trashed employee, you’ll see two options:

  • Restore – Returns the employee to your active employee list
  • Delete – Permanently removes the employee from your system

Alternatively, you can permanently delete an employee from the Edit Employee modal by clicking the Delete button at the bottom of the form.

Delete employee from Edit modal

Note: Permanently deleting an employee cannot be undone. Make sure you no longer need the employee’s information before permanently deleting them.

That’s it! You now know how to create and manage employees in Sugar Calendar Bookings.

Next, would you like to learn how customers can book appointments with your employees? Check out our guide on booking an appointment for more details.